Truth in Lending

FAQ
Change in Federal Regulations
Regarding Member Loans


Frequently Asked Questions


1. Why is my Due Date being changed on my loan?

Due to recent Federal Regulations, members with certain loan types must receive their Loan Statement 21 days prior to their Due Date. For the Credit Union to comply with this regulation we must change the due date on these loan types to the 27th of the month in order for members to receive their Statement within the required period of time.

2. Will my payment be made on the new Due Date if I’m setup for auto-payment on my loan?

No, unless otherwise requested by the member, we will not make any changes to the way your payment is being made, even though your Due Date will be the 27th of the month.

3. What if I want my payment to come out on the new Due Date?

Just contact the Credit Union, and we can change your payment date to the revised Due Date.

4. What if I currently have automatic bi-weekly, weekly, semi-monthly or monthly payments?

We will be keeping the same payment date for all auto-payments, whether bi-weekly, weekly, semi-monthly or monthly. Once again, we are only changing the Due Date.

5. What if I pay my loan manually?

You have the option of paying on the 27th of the month, or you can continue to pay on the date you are currently paying.

6. Will my October payment be skipped?

No, if you’re setup as Auto-payment then your loan will be paid on your existing Due Date for October, and if manually paying you must make your October payment as usual.

7. Will I be charged a late fee or reported as delinquent during the months of September and October?

No, since the new Due Dates will not go into effect until November, we are waiving all Late Fees and Delinquency Reporting to the Credit Bureaus for the months of September and October. However, we will begin reporting to the credit bureaus and assessing late fees in November.


Members who would like further information regarding this issue can contact NM Energy FCU through your InfoDesk.



 
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