Login
| Demo
| Disclosures
| Security
Information
 Need
a PIN? | Forgot your password? | About
Online Statements | Security and Technical
Questions
Online
Account Access
Discover
the convenience of NMEnergy@home. If you haven't signed
up for our Internet access and Online Bill Payer Service, now
is a great time to start. Once you see how convenient it is, you'll
never look back. You can easily keep track of your Credit Union
accounts no matter where you are in the world. You no longer have
to wait for your snail mail monthly statement. The online access
to your account information is free. Sign up now and see how convenient
it is to find all the information about your checking, savings
and loan accounts in one place.
What
you can do:
-
View
current balances
-
View
account history up to three months
-
Transfer
money from one account to another
-
Apply
for a loan
-
Make
loan payments
-
Order
copies of cashed checks
-
Track
performance of up to 20 individual stocks
-
Search
for stock symbols
-
Download
information into your Quicken or MSMoney programs
-
Change
your password and email address
-
Nickname
your various accounts
And
it’s all free to our members 24 hours a day seven days a week.
Enter your member number and SmartLine Personal Access Code (in
the boxes on the top-left side of our home page) and you’ll
wonder how you lived without it! Click
here to log in.
Click
here to try a demo and to read our
disclosures
and security
information.
Need
a PIN? <top>
First
time Users of our NMEnergy@Home service, please
use your SmartLine PIN code
as your password.
You
will be asked to change your pin number when you first log
in with your SmartLine code. If you're not signed up
for SmartLine, please call 505-845-6939.
About
SmartLine...
Forgot
your password? <top>
For
security purposes,
if you forget your password, you must contact NM Energy FCU to reset
your code. InfoDesk/Contact
What
are Online Statements?
<top>
Online Statements are offered to our
members who use NMEnergy@home. You can replace your
mailed paper statement with an electronic version. You can save
the statement to your computer or print it.
How
to view the NM Energy @home Statements Terms of Use.
• If you are already signed up for NM Energy
@home, log into your online account access
and click on 'online statement' from the menu bar. Follow the steps
and carefully read the 'NM Energy @home Statements Terms of Use'
disclosure. You will see your most recent statement right away.
• If you are not signed up for NM Energy @home yet, please
call us today to sign up.
How long will online banking keep
my statements?
From the time you first activate online statements, online banking
will accumulate 12 months of statements.
What
is the cost for online statements?
This service is free of charge.
What
if I change my mind and want to have the statements delivered to
my home by US mail?
Login to NMEnergy@home, click on
"user options", click on "online statement options",
select "receive your monthly paper statement" option,
then click "change online statement options" to update
your preferences.
Can I get both paper statements and
online statements?
No. By using online statements instead of receiving your statement
in the mail, you are helping to secure the information contained
in your statement from being lost or stolen during the mailing and
delivery process.
What
if I have additional Questions?
Please call our office at (505) 845-6939 during business hours.
How
can I view my statement?
• If you are already signed up for NM Energy @home, log
into your online account access and click on 'online statement'
from the menu bar. Follow the steps and carefully read the 'NM Energy
@home Statements Terms of Use' disclosure. You will see your most
recent statement right away.
• If you are not signed up for NM Energy @home yet, please
call us today to sign up.
SECURITY AND TECHNICAL QUESTIONS <top>
What
browser software can I use? The table below includes
the browsers and operating systems that are approved by NM Energy
FCU and CheckFree to meet security and application requirements
for NM Energy @home Banking. Your browser software must be enabled
for 128-bit encryption. You will not be able to access NM Energy
@home without this level of encryption enabled.
| Operating
System |
Microsoft
Internet Explorer® (IE) Browsers |
AOL® Browsers |
Macintosh®
Browsers |
Mozilla
Firefox® Browser |
Camino®
Browser |
| Windows
2000 |
6.0,
6.0 SP1* |
8.0,
9.0 SE |
. |
1.0,
1.5 |
. |
| Windows
XP SP2 |
6.0,
6.0 SP1 |
8.0,
9.0 SE |
. |
1.0,
1.5 |
. |
Mac
OS X 10.2 |
. |
AOL
for Mac OS X |
N/A |
. |
1.0 |
Mac
OS X 10.3 (Panther) |
. |
AOL
for Mac OS X |
Safari
1.2x, 1.3 |
1.0,
1.5 |
1.0 |
Mac
OS X 10.4 (Tiger) |
6.0,
6.0 SP1* |
AOL
for Mac OS X |
Safari
2.0** |
1.0,
1.5 |
1.0 |
*
Supported for Windows 2000 SP4 only
** Supported for Mac OS X 10.4 only |
Does
my browser software require any other special configuration?
You do need to have "cookies" enabled in your browser
software. "Cookies" are small files that are placed on
your computer for use by a website. NM Energy @home requires that
you have "per-session cookies" enabled. These are cookies
that are deleted whenever you leave the website. In Internet Explorer,
you can find these settings by going to "Tools, Internet Options,
Security, and Custom Level" and enabling "per-session"
cookies. For other browser software, refer to your user documentation
or help screens.
Can
Mac users use NM Energy @home? Yes.
Does NM Energy FCU @home work with
personal financial software programs like MS Money® and Quicken®?
Yes. Our new NM Energy @home has an improved interface to both Quicken
and Money. You can also download transactions into other spreadsheet
and financial software.
While
trying to go back to a previous page I was taken back to the log
on screen. Why did this happen? Sometimes using
your browser's back button will cause you to be logged out of NM
Energy @home. For security reasons some pages are automatically
expired so that you cannot return to them. By using the navigation
tools within NM Energy @home, you should not encounter this problem.
|
