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Below are our online policies for Privacy,
Copyright, COPPA,
and Ethics. If you have any questions or comments,
please feel free to ask.
How we handle the information we gather when you visit our web
site.
- Web server activity logs - Like most web servers on the
Internet, our servers collect and store all of the information
that your web browser sends when it requests a web page, including:
- the name, domain, and numerical Internet address of the
"host" computer (typically a computer belonging
to your Internet Service Provider and not your personal computer)
from which you access the Internet. For example, your host
computer's name is Harriet and its numerical address is 63.145.212.102;
- the date and time you accessed our site;
- the Internet address of the web page that you came from;
- the page you requested from our site and the number of characters
sent to your computer; and
- the information your web browser software sends as its so-called
"User Agent," which typically identifies the browser
software and may also indicate the operating system and type
of CPU used in your personal computer.
- It is impossible to determine the actual identity of an
individual user from this information. The logs are periodically
summarized and analyzed in order to study site usage over
time and to perform other studies to help us improve the site's
organization, performance, and usefulness.
- Electronic mail - When you send us personal identifying
information via e-mail (that is, in a message containing a question
or comment, or by filling out a form that e-mails us this information),
we use it to respond to your requests. We may forward your e-mail
to individuals who are better able to answer your questions. We
do not retain or distribute lists of e-mail addresses to any parties
outside of ALO EFCU. In no event, do we distribute lists of e-mail
addresses.
- File transfer protocol (FTP) - Many ALO EFCU sites using
the file transfer protocol may also store your e-mail address
if your web browser is configured to provide it. By default most
web browser software does not send your e-mail address; this option
is configured through your browser preferences. In Netscape Navigator,
for example, this option must be set by you through the Advanced
preferences category by the item labeled, "Send e-mail address
as anonymous FTP password."
- Online surveys - When you voluntarily provide us with
personal information as part of an online survey, we use it to
perform various quantitative and qualitative analyses to improve
customer service and satisfaction. You are under no obligation
to participate in such surveys. Non-participation will not inhibit
your use of our web site in any way. If you provided the information
to us in error, you may request its removal at any time.
Collection and release of gathered information
We want to make it clear that we will not obtain personal identifying
information about you when you visit our web sites, unless you choose
to provide such information to us. We do not attempt to identify
individual users or share any information we receive with any parties
outside of ALO EFCU. The only exceptions to this are:
- officially authorized law enforcement investigations wherein
ALO EFCU has been served with an appropriate warrant to provide
specific information, or
- a suspected attempt to deliberately circumvent our system's
security with the intent to gain unauthorized access or to do
physical damage for example, an attack by hackers. In this case,
collected information associated with a suspected intruder will
be provided to the FBI.
Retention of collected information
Cookies - Some applications may save a "cookie" on your
computer's hard disk to provide a temporary history of actions taken.
A common example is the tracking of items placed in an online "shopping
basket." We do not retain any record of "cookies"
beyond what is necessary for running the application.
- Web server activity logs - Monthly extracts of the log files
are archived and stored off-line at our discretion for an indefinite
period of time. Some statistical summaries derived from these
data may be retained online or off-line at our discretion for
an indefinite period of time.
- E-mail - Information collected via e-mail will be retained at
our discretion in a directly readable form for as long as necessary
to complete our response. The e-mail itself may be retained in
an archival form.
- Online surveys - Information collected via online surveys may
be maintained at our discretion for an indefinite period of time.
- Marketing information - Such information may be maintained at
our discretion for an indefinite period of time.
- All content provided on this web site, including but not limited
to button icons, formatting, graphics, images, logos, software,
and text, is copyrighted by ALO EFCU or its customers under United
States law and is protected by worldwide copyright laws and treaty
provisions. Any reproduction, modification, storage in a retrieval
system or retransmission, in any form or by any means, electronic,
mechanical, or otherwise, for reasons other than personal use,
is strictly prohibited without prior written permission.
- You are welcome to make a link to any of the ALO EFCU web pages
published on the Internet. There is no need to request permission.
- Use of the ALO EFCU logo is prohibited.
ALO EFCU does not operate a commercial Web site directed to children
under 13. We do not collect personal information from children.
We do not have actual knowledge that we are collecting personal
information from children. If at a future date ALO EFCU establishes
or provides services on a web site that in anyway meets the criteria
of the Act, ALO EFCU will ensure that full compliance is met by
ALO EFCU in every aspect of the Act. Compliance
Ethics Statement:{top}
- ALO EFCU depends on the skills, abilities and
commitments of all employees, but also on their integrity and
collective common sense. Our employees are involved with our customers,
suppliers, fellow employees, shareholders, and the community in
which we operate.
- ALO EFCU pledges to:
- increase customer satisfaction by providing
customers with quality products and services that are innovative
and responsive to their requirements.
- treat our suppliers fairly, honestly, and
objectively.
- treat our employees in a fair and evenhanded
manner and foster an office culture that is diverse and is
based on trust, mutual respect, teamwork, and integrity.
- aggressively pursue growth and stability,
while always keeping ethical standards in the forefront of
our activities.
- act ethically and as responsible and responsive
corporate citizens in compliance with the law In the community
of which we are a member.
- ALO EFCU's employees are encouraged to seek guidance
or to report suspected violations of our standards. All calls
are treated confidentially to the extent permitted under the law.
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